Privacy Policy

Your privacy and data security are our top priorities

Last updated: September 2024

At SmartPinvest Finance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services.

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Full name, email address, and phone number
  • Date of birth and government-issued identification
  • Address and proof of residence
  • Financial information and income details
  • Bank account and payment method information
  • Trading preferences and investment goals

Technical Information

We automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and platform interactions
  • Trading history and transaction data
  • Location data (with your consent)

2. How We Use Information

We use your information for the following purposes:

  • Account Management: Creating and managing your trading account
  • Identity Verification: Complying with KYC and AML regulations
  • Transaction Processing: Executing trades and processing payments
  • Customer Support: Providing assistance and resolving issues
  • Platform Improvement: Enhancing our services and user experience
  • Marketing Communications: Sending relevant updates and promotional materials
  • Legal Compliance: Meeting regulatory and legal requirements

3. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in our operations
  • Legal Requirements: When required by law or legal proceedings
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Fraud Prevention: To prevent fraud and protect user safety
  • Consent: When you explicitly consent to sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement robust security measures to protect your information:

  • Encryption: 256-bit SSL encryption for all data transmissions
  • Secure Storage: Encrypted databases with restricted access
  • Access Controls: Multi-factor authentication and role-based permissions
  • Regular Audits: Security assessments and penetration testing
  • Compliance: Adherence to industry security standards

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Enhance security and prevent fraud
  • Deliver relevant marketing messages

You can control cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing
  • Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

  • Account information: Duration of account plus 7 years
  • Transaction records: 7 years for regulatory compliance
  • Marketing data: Until you opt-out or 3 years of inactivity
  • Technical logs: 12 months for security purposes

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@smartpinvest.com

Phone: +1 (800) MIGPIN

Address: 123 Financial District, New York, NY 10005

Data Protection Officer: dpo@smartpinvest.com

Policy Updates

We may update this Privacy Policy from time to time. We'll notify you of any significant changes via email or platform notification.

Have Questions? Contact Us

Risk Disclosure: Trading and investing involve substantial risk of loss and may not be suitable for all investors. Past performance is not indicative of future results. Please read our full risk disclosure.